As a company, we put a lot of trust in our employees to uphold the values of the company. One thing that we may or may not forget as employees is that your work is a reflection of the company’s image. When communicating with clients, both internal and external, you are acting on behalf of the business. Basically, you are the reflection of the business! So take a moment and think about your actions. Before you do anything, ask yourself if you have the best interests of the business. See the company as if it were your own and ask yourself if you provide your clients with the best customer service; If you’re not providing the best, re-evaluate your actions. It takes a lot to earn your client’s trust but the same trust can be broken by just one negative action - that does not only impact you but the company as a whole. Always remember how valuable it is to be trusted; you have the company’s future in your hands. We trust that you are a true reflection of the values that the company upholds.